Prepayment and cancellation conditions:
In order to guarantee your reservation, we kindly ask you to send us by bank transfer a deposit of 50% of the whole stay at the latest 14 days before your arrival.
Instead, you may as well provide us your credit card number, its expiration date and security code (the last three digits on the back of your credit card) and allow us to charge the amount of the 50% deposit to guarantee your reservation and the payment of any cancellation fees that may apply. This amount will be charged 14 days before your arrival date.
In case of cancellation of a stay with us (except “case of force majeure or pandemic”):
Up to 14 days prior to arrival: No cancellation fee (Refund of your 50% deposit payment)
13-8 days prior to arrival: 50% of the whole stay will be charged
7 days or less prior to arrival: 100% of the whole stay will be charged
In case of a cancellation for “case of force majeure or pandemic”:
If you are unable to come and stay with us following health measures such as the closure of borders, origin or destination in the red zone with mandatory quarantine on your arrival or on your return or if one of the travelers has been tested positive to Covid-19 before your arrival (in this case a medical certificate will be requested), we will reimburse the full deposit paid. No cancellation fee applies.